At Baycrest an oldage home in Toronto we follow a social worker as she talks to residents particularly Max Claire Ida and Rachel The film opens on Claires birthday shes 89 Max a tiny cheerful man is her close friend Rachel is lonesome missing her son complaining he rarely visits Ida relies on memory for her solace Helen has no memory and doesnt recognize her daughter her moods swing Murray keeps his cap on and likes women Staff members bring medication provide care and offer small talk Memory is fleeting Claire reexperiences the death of a close companion several times each time without remembering her previous grieving Lives are circumscribed